Warranty Claim Form | Konec Solutions

Warranty Claim Form

This Warranty Claim is valid for Exclusive Distributor Partnerships. For End-User Aftersale Enquiries, please contact your seller or service provider directly.
Picture or video submission replicating the reported issue of the claim is mandatory for us to evaluate.
We reserve the right to deny any claim request that is determined to be inaccurate.

Distributor Details

Company Name

ABN

First Name

Last Name (Optional)

Phone Number

Address Line 1

Address Line 2(Optional)

Suburb

State

Postcode

Product Details

Product Name/SKU (Optional)

Purchase Date

Upload Proof of Purchase

Please upload your Konec Solutions Pty Ltd invoice. If unavailable, refer to your seller's details for assistance.

Drag and drop files here

Supported file types: PDF, JPG, PNG, JPEG, GIF, BMP, TIFF, WEBP, DOC, DOCX

Upload RMA/Proof of Return Receipt (Optional)

Please upload the return receipt or related documents.

Drag and drop files here

Supported file types: PDF, JPG, PNG, JPEG, GIF, BMP, TIFF, WEBP, DOC, DOCX

Fault Details

Fault Description

Upload the image/video reference replicating the issue

Drag and drop files here

Supported file types: MP4, MOV, AVI, MKV, PDF, JPG, PNG, JPEG, GIF, BMP, TIFF, WEBP, DOC, DOCX

I agree that claims made outside the Warranty Period are not covered and will not be considered. Upon receiving the claim, Konec Solutions will guide the Customer on the next steps. Unless otherwise agreed, products may need to be returned to Konec Solutions for assessment at my expense. I have read and agree to Konec Solutions .